URL: https://dev1.gofmhost.com/fmi/data/v1/databases/theboss/layouts/web__fathomLog/records
token:fecafc443339d8adfd0cc21cb355a1816f97e4d1b0152b55204
Post Fields: {"fieldData":{"json_Received":"{\"action_items\":[{\"assignee\":{\"email\":null,\"name\":\"dawnswinford\",\"team\":null},\"completed\":false,\"description\":\"Email Sean the FileMaker crash report (Show Details)\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=464.9999\",\"recording_timestamp\":\"00:07:44\",\"user_generated\":false},{\"assignee\":{\"email\":\"etechnologies34@gmail.com\",\"name\":\"Sean Kruger\",\"team\":null},\"completed\":false,\"description\":\"Submit FileMaker crash report to Claris bug submittal\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=730.9999\",\"recording_timestamp\":\"00:12:10\",\"user_generated\":false},{\"assignee\":{\"email\":null,\"name\":\"dawnswinford\",\"team\":null},\"completed\":false,\"description\":\"Email Mandy re: prior FileMaker version installer link\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=764.9999\",\"recording_timestamp\":\"00:12:44\",\"user_generated\":false},{\"assignee\":{\"email\":\"etechnologies34@gmail.com\",\"name\":\"Sean Kruger\",\"team\":null},\"completed\":false,\"description\":\"Email Dawn prior FileMaker installer link if available\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=1352.9999\",\"recording_timestamp\":\"00:22:32\",\"user_generated\":false}],\"calendar_invitees\":[{\"email\":\"etechnologies34@gmail.com\",\"email_domain\":\"gmail.com\",\"is_external\":false,\"matched_speaker_display_name\":\"Sean Kruger\",\"name\":\"Sean Kruger\"}],\"calendar_invitees_domains_type\":\"one_or_more_external\",\"created_at\":\"2026-07-22T17:59:15Z\",\"crm_matches\":null,\"default_summary\":{\"markdown_formatted\":\"## Meeting Purpose\\n\\n[Troubleshoot FileMaker Pro crashing on a Mac.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n\\n## Key Takeaways\\n\\n  - [**Root Cause:** FileMaker Pro 26.1 crashes on Dawn's Mac after a recent OS update. The crash is triggered by clicking tabs like \\\"Customers\\\" or \\\"Vendors.\\\"](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n  - [**Diagnosis:** The issue is a FileMaker bug, not a problem with the custom database. Sean will report it to FileMaker.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=621.0)\\n  - [**Workaround:** Revert to FileMaker Pro 2024. Sean will provide a download link.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1309.0)\\n  - [**Installation Error:** The app was run directly from its `.dmg` installer, not from the `\/Applications` folder, which can cause system permission issues.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n\\n## Topics\\n\\n### Problem: FileMaker Pro 26.1 Crashes\\n\\n  - [FileMaker Pro 26.1 crashes on Dawn's Mac after a recent OS update.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n  - [The crash is triggered by clicking tabs like \\\"Customers\\\" or \\\"Vendors.\\\"](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n  - [Sean diagnosed the issue as a bug in FileMaker Pro 26.1, a version released just last month.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=621.0)\\n  - [**Recommendation:** Avoid early adoption of new FileMaker versions (wait \\\\~3 months post-release) to prevent encountering such bugs.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=687.0)\\n\\n### Troubleshooting Steps & Findings\\n\\n  - [**Initial Fix Attempt:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n      - [**Action:** Moved the FileMaker Pro app from the `.dmg` installer to the `\/Applications` folder.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n      - [**Rationale:** Running an app directly from its installer can cause system permission conflicts.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n      - [**Result:** The crash persisted, confirming the issue is a software bug, not an installation error.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1260.0)\\n  - [**Subsequent Fix Attempts:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1309.0)\\n      - [Cleared the FileMaker cache.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1176.0)\\n      - [Restarted the computer.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1292.0)\\n      - [**Result:** The crash persisted.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1260.0)\\n\\n## Next Steps\\n\\n  - [**Dawn:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=475.0)\\n      - [Email the crash report details to Sean for submission to FileMaker.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=475.0)\\n      - [Install FileMaker Pro 2024 using the link Sean provides.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1309.0)\\n  - [**Sean:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1333.0)\\n      - [Provide Dawn with the download link for FileMaker Pro 2024.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1333.0)\\n      - [Submit the crash report to FileMaker's bug submittal process.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=741.0)\\n\",\"template_name\":\"Enhanced\"},\"highlights\":null,\"meeting_title\":\"Impromptu Zoom Meeting\",\"meeting_type\":null,\"meeting_url\":\"https:\/\/us02web.zoom.us\/j\/87192164622?pwd=8Ha6vxetbTHjRpAhtgatdcdxsmKWmL.1\",\"recorded_by\":{\"email\":\"etechnologies34@gmail.com\",\"email_domain\":\"gmail.com\",\"name\":\"Sean Kruger\",\"team\":null},\"recording_end_time\":\"2026-07-22T17:58:55Z\",\"recording_id\":166255808,\"recording_start_time\":\"2026-07-22T17:35:54Z\",\"scheduled_end_time\":\"2026-07-22T17:44:27Z\",\"scheduled_start_time\":\"2026-07-22T17:29:27Z\",\"share_url\":\"https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf\",\"shared_with\":\"no_teams\",\"title\":\"Impromptu Zoom Meeting\",\"transcript\":[{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Can you hear me?\",\"timestamp\":\"00:00:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes, I can.\",\"timestamp\":\"00:00:01\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:00:03\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"If you want to just go ahead and share your screen whenever you're ready.\",\"timestamp\":\"00:00:07\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:00:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's going to be under the Share tab, but it says Share Settings.\",\"timestamp\":\"00:00:22\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's like I need to...\",\"timestamp\":\"00:00:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"There's just a Share button there.\",\"timestamp\":\"00:00:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, I know when I hit it.\",\"timestamp\":\"00:00:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh, there we go.\",\"timestamp\":\"00:00:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Now it's working, of course.\",\"timestamp\":\"00:00:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's not showing me a picture of which one.\",\"timestamp\":\"00:00:39\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I guess I'll do FileMaker because it's not giving me a picture of which one.\",\"timestamp\":\"00:00:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"No, because I won't be able to see any errors if you just share the FileMaker application.\",\"timestamp\":\"00:00:54\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:00:58\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Why...\",\"timestamp\":\"00:00:59\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me see.\",\"timestamp\":\"00:01:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It must be desktop three.\",\"timestamp\":\"00:01:03\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"There we go.\",\"timestamp\":\"00:01:04\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Because it wasn't giving me any pictures.\",\"timestamp\":\"00:01:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I will share that now.\",\"timestamp\":\"00:01:07\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Are you able to see or no?\",\"timestamp\":\"00:01:21\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Nothing yet.\",\"timestamp\":\"00:01:25\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"No.\",\"timestamp\":\"00:01:25\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"No.\",\"timestamp\":\"00:01:26\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Great.\",\"timestamp\":\"00:01:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I don't understand why it's not sharing.\",\"timestamp\":\"00:01:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:01:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So it's bringing in the sign in.\",\"timestamp\":\"00:01:52\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It says one account for everything, Apple.\",\"timestamp\":\"00:01:54\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Am I supposed to do something from this?\",\"timestamp\":\"00:01:55\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Because every time I hit the share button.\",\"timestamp\":\"00:01:58\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And it's just, that's what it's bringing me to.\",\"timestamp\":\"00:01:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I don't know what that, what that is.\",\"timestamp\":\"00:02:03\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"There should be no, nothing about accounts.\",\"timestamp\":\"00:02:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:02:08\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'm literally hitting share.\",\"timestamp\":\"00:02:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It brings me to, it says entire screen of either desktop one, desktop two, or desktop three.\",\"timestamp\":\"00:02:11\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And when I hit desktop three, because that's the screen and hit share, it says allow work, zoom workplace, workplace to share your screen.\",\"timestamp\":\"00:02:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And, and it has the option of cancel or open system settings.\",\"timestamp\":\"00:02:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So it's apparently I have to grant access.\",\"timestamp\":\"00:02:33\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Oh, right.\",\"timestamp\":\"00:02:36\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Your security.\",\"timestamp\":\"00:02:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes.\",\"timestamp\":\"00:02:38\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You will have to give it security access to screen recording.\",\"timestamp\":\"00:02:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Why isn't it already set up?\",\"timestamp\":\"00:02:44\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"That's why I don't understand that part.\",\"timestamp\":\"00:02:46\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"happened?\",\"timestamp\":\"00:02:48\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me look over.\",\"timestamp\":\"00:02:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's a Mac gatekeeping setting.\",\"timestamp\":\"00:02:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm assuming you're on a Mac.\",\"timestamp\":\"00:02:54\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Mm-hmm.\",\"timestamp\":\"00:02:56\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah.\",\"timestamp\":\"00:02:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's a Mac security gatekeeping thing to make sure that common security nowadays.\",\"timestamp\":\"00:03:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:03:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So now I'm in privacy and security.\",\"timestamp\":\"00:03:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So will I need to go to which tab do you even know under privacy and security?\",\"timestamp\":\"00:03:10\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'd have to look it up.\",\"timestamp\":\"00:03:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It should take you there.\",\"timestamp\":\"00:03:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Zoom typically will open it for you if you follow the prompts.\",\"timestamp\":\"00:03:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, I didn't.\",\"timestamp\":\"00:03:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I don't know what's going on.\",\"timestamp\":\"00:03:35\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'm having major issues.\",\"timestamp\":\"00:03:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"did a download, a new update on the computer, and I'm just having nothing but issues with everything, it seems like.\",\"timestamp\":\"00:03:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"See you again.\",\"timestamp\":\"00:03:44\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"All right.\",\"timestamp\":\"00:04:30\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I am not able to get in.\",\"timestamp\":\"00:04:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I have no idea why it's doing that.\",\"timestamp\":\"00:04:33\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Can I, I know that you're not going to be able to work and help me with this.\",\"timestamp\":\"00:04:35\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me try one more thing just because I am literally not able to get in unless we try.\",\"timestamp\":\"00:04:40\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, no, that's what we're on.\",\"timestamp\":\"00:04:56\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's telling me I need to give you access, but I can't get in there to even give you access.\",\"timestamp\":\"00:04:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You can't get into your settings?\",\"timestamp\":\"00:05:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's not letting me do anything.\",\"timestamp\":\"00:05:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So if I go to, like it automatically takes me out to this, it says one account for everything Apple and to sign in.\",\"timestamp\":\"00:05:12\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I'm giving them my email, signing in, it's not working.\",\"timestamp\":\"00:05:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"And then you're in the system settings?\",\"timestamp\":\"00:05:23\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yep.\",\"timestamp\":\"00:05:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And so when I went to like privacy and security, like this is where I clicked on that, I guess, is it under accessibility?\",\"timestamp\":\"00:05:28\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Maybe that's it?\",\"timestamp\":\"00:05:42\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Hold on.\",\"timestamp\":\"00:05:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll have to look it up.\",\"timestamp\":\"00:05:48\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'll have to look it up on Zooms.\",\"timestamp\":\"00:05:49\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let's see if that works.\",\"timestamp\":\"00:05:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I think it's screen recording under security settings.\",\"timestamp\":\"00:05:56\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on Security Settings and then Screen Recording.\",\"timestamp\":\"00:06:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh my gosh.\",\"timestamp\":\"00:06:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I've got to log back into the meeting.\",\"timestamp\":\"00:06:39\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's telling me I have to leave it and then log back in.\",\"timestamp\":\"00:06:41\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I'll log back in here in a second.\",\"timestamp\":\"00:06:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:06:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:07:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me try this again.\",\"timestamp\":\"00:07:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:07:10\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Is that working this time?\",\"timestamp\":\"00:07:11\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes.\",\"timestamp\":\"00:07:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:07:15\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Great.\",\"timestamp\":\"00:07:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:07:19\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So here is the FileMaker.\",\"timestamp\":\"00:07:20\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And when I go to, like, for example, the Customers tab, I go to, like, well, I just clicked on it because I was going to make a change in the address and it just automatically closes out.\",\"timestamp\":\"00:07:23\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And then the FileMaker Pro quit unexpectedly.\",\"timestamp\":\"00:07:46\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So that's every single time.\",\"timestamp\":\"00:07:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I can't get into the Vendors tab or the Client.\",\"timestamp\":\"00:07:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So click Show Details and then whatever that says in there, go ahead and email that to me.\",\"timestamp\":\"00:07:55\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Can that and email that to me, please?\",\"timestamp\":\"00:08:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Copy all this?\",\"timestamp\":\"00:08:03\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yes.\",\"timestamp\":\"00:08:05\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You can usually click command A on your keyboard and then command C.\",\"timestamp\":\"00:08:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay, good.\",\"timestamp\":\"00:08:29\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Did you already clear your cache?\",\"timestamp\":\"00:08:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I had.\",\"timestamp\":\"00:08:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, you know, I guess maybe not since the new update that I just did on Monday.\",\"timestamp\":\"00:08:53\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I can do that.\",\"timestamp\":\"00:09:01\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You updated to FileMaker 26.\",\"timestamp\":\"00:09:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Is that what you're saying?\",\"timestamp\":\"00:09:14\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"No, it was an update to our actual, my computer.\",\"timestamp\":\"00:09:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I did not do another update to FileMaker.\",\"timestamp\":\"00:09:22\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It was literally just an update with the Mac.\",\"timestamp\":\"00:09:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"But after I did that, and ever since I did the update with Mac, I have been having issues with FileMaker.\",\"timestamp\":\"00:09:31\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, it looks like you have a FileMaker bug in the new version.\",\"timestamp\":\"00:10:21\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay, so do I just need to quit?\",\"timestamp\":\"00:10:28\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I would just go back to an older version of FileMaker until they sort out the bug.\",\"timestamp\":\"00:10:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:10:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's, this error on the crash is not something that has anything to do with what we're doing, anything we're doing.\",\"timestamp\":\"00:10:51\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's, you're specific to your...\",\"timestamp\":\"00:10:57\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I mean, if you haven't cleared the cache, you probably should try that first, but I don't think that's going to help.\",\"timestamp\":\"00:11:08\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:11:14\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:11:17\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, I will try that.\",\"timestamp\":\"00:11:18\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Do you have the link to your software to download the previous version?\",\"timestamp\":\"00:11:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I have to look for it.\",\"timestamp\":\"00:11:25\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'm not sure.\",\"timestamp\":\"00:11:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I generally wouldn't.\",\"timestamp\":\"00:11:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I mean, I would just tell you guys just in general not to update FileMaker, be an early adopter, because they always have bugs.\",\"timestamp\":\"00:11:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:11:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I mean, so 26.1 is relatively recent.\",\"timestamp\":\"00:11:38\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"just came out last month.\",\"timestamp\":\"00:11:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"would wait at least three months, unless you want to deal with bugs.\",\"timestamp\":\"00:11:43\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You know, as a developer, I mean, I do, but I know how to deal with them.\",\"timestamp\":\"00:11:46\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So when you adopt that software early like that, you're almost inherently going to give yourself a few issues.\",\"timestamp\":\"00:11:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's just...\",\"timestamp\":\"00:11:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"always happens, and it could happen to one person and not another, just because your environment is slightly different than the next person's.\",\"timestamp\":\"00:12:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I mean, I would try updating your software or up clearing the cache.\",\"timestamp\":\"00:12:11\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You know how to do that?\",\"timestamp\":\"00:12:15\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, yeah, I can definitely do that.\",\"timestamp\":\"00:12:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'll do that, and then I will.\",\"timestamp\":\"00:12:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"But this does look like a FileMaker bug that they need to address.\",\"timestamp\":\"00:12:21\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll submit it through their bug submittal process, but I don't know.\",\"timestamp\":\"00:12:25\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I wouldn't really update until they've released maybe the next version.\",\"timestamp\":\"00:12:38\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You could try it when they've updated to 26.02.\",\"timestamp\":\"00:12:42\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:12:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, this is definitely a bug.\",\"timestamp\":\"00:12:48\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm 90% sure that this is a FileMaker bug.\",\"timestamp\":\"00:12:50\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay, well, I appreciate it.\",\"timestamp\":\"00:12:53\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And I'll talk to Mandy about getting the older version too, but I'll clear my cache.\",\"timestamp\":\"00:12:55\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And then, you know, first, before I do that, see if it works, so.\",\"timestamp\":\"00:13:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, it does say that that process is a usability thing that it's trying to reach out.\",\"timestamp\":\"00:13:05\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So you could try adding it to your settings and you go up to the settings.\",\"timestamp\":\"00:13:15\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"This might, this might override it, open up your settings again, like you did earlier with the, and go to the accessibility tab.\",\"timestamp\":\"00:13:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Where would I have it?\",\"timestamp\":\"00:13:32\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I had it up here, I think.\",\"timestamp\":\"00:13:33\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, there it is.\",\"timestamp\":\"00:13:34\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I don't know where it is, but if you scroll down.\",\"timestamp\":\"00:13:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"What am I looking for?\",\"timestamp\":\"00:13:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Let me look.\",\"timestamp\":\"00:13:48\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm not 100% sure where that is.\",\"timestamp\":\"00:13:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Go to privacy and security, then accessibility, and then add FileMaker under there.\",\"timestamp\":\"00:14:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's crashing when it tries to edit something in there, so maybe adding it in here will fix it.\",\"timestamp\":\"00:14:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on the applications on the left, select FileMaker.\",\"timestamp\":\"00:14:50\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"No, it's not in there, which probably is your problem.\",\"timestamp\":\"00:15:10\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's not in the right place.\",\"timestamp\":\"00:15:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Dang.\",\"timestamp\":\"00:15:15\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Where are you opening it from?\",\"timestamp\":\"00:15:17\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I have where it's like the desktop, this.\",\"timestamp\":\"00:15:21\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Do you see it?\",\"timestamp\":\"00:15:25\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh, yeah.\",\"timestamp\":\"00:15:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's your problem.\",\"timestamp\":\"00:15:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You can't open it from there.\",\"timestamp\":\"00:15:28\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You got to put it in the applications folder.\",\"timestamp\":\"00:15:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I've never known that.\",\"timestamp\":\"00:15:33\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Well, you've got to have it in your applications folder.\",\"timestamp\":\"00:15:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Open that, click cancel out of there, and open that DMG.\",\"timestamp\":\"00:15:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's an installer.\",\"timestamp\":\"00:15:49\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Which one?\",\"timestamp\":\"00:15:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"The FileMaker Pro 26 DMG installer.\",\"timestamp\":\"00:15:54\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:15:58\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"You've got to drag that into the Applications folder.\",\"timestamp\":\"00:16:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh, I've got to drag it in there.\",\"timestamp\":\"00:16:03\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's what that's telling you there.\",\"timestamp\":\"00:16:05\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Oh, just right in that spot.\",\"timestamp\":\"00:16:07\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Take that file and put it in the Applications folder.\",\"timestamp\":\"00:16:09\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Did it say it moved it?\",\"timestamp\":\"00:16:19\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's, yeah, it's getting there.\",\"timestamp\":\"00:16:21\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It takes about five seconds.\",\"timestamp\":\"00:16:23\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:16:32\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Now open it from there.\",\"timestamp\":\"00:16:34\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on the Applications folder and just open it up in there.\",\"timestamp\":\"00:16:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Take a second the first time you open it.\",\"timestamp\":\"00:16:40\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:17:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I just want to go over and drag it back.\",\"timestamp\":\"00:17:12\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:17:24\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So now let me try again.\",\"timestamp\":\"00:17:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:17:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Just close out again.\",\"timestamp\":\"00:17:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So go back into the, open it back up and clear your cache before you do anything and try again.\",\"timestamp\":\"00:17:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:17:52\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I need to go in here.\",\"timestamp\":\"00:17:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Nope.\",\"timestamp\":\"00:17:54\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Go back to open the application.\",\"timestamp\":\"00:17:56\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You opened it from when it closed.\",\"timestamp\":\"00:18:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"That's literally this is what popped up after it closed.\",\"timestamp\":\"00:18:10\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Let's just start from the ground up because I don't know where you're at.\",\"timestamp\":\"00:18:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I don't have control of your machine.\",\"timestamp\":\"00:18:28\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So let's just start from the beginning.\",\"timestamp\":\"00:18:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:18:41\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Just go up towards this FileMaker Pro and click quit.\",\"timestamp\":\"00:18:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on this here, open that.\",\"timestamp\":\"00:18:45\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Click on this one right here.\",\"timestamp\":\"00:18:57\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Don't do that.\",\"timestamp\":\"00:19:07\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:19:08\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Don't open anything yet.\",\"timestamp\":\"00:19:09\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"All right.\",\"timestamp\":\"00:19:10\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Just click on here where it says FileMaker Pro, in upper left-hand corner where it says FileMaker Pro, where my arrow is.\",\"timestamp\":\"00:19:11\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:19:20\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Can you click on that?\",\"timestamp\":\"00:19:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Hold on a second.\",\"timestamp\":\"00:19:24\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Sorry.\",\"timestamp\":\"00:19:25\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:19:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So where your arrow In the upper left-hand corner where my arrow is.\",\"timestamp\":\"00:19:30\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:19:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Click on settings.\",\"timestamp\":\"00:19:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:19:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"And then click this delete button here.\",\"timestamp\":\"00:19:43\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:19:49\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"What did it say?\",\"timestamp\":\"00:19:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Did you get a confirmation?\",\"timestamp\":\"00:19:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Mm-hmm.\",\"timestamp\":\"00:19:54\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"What did it say?\",\"timestamp\":\"00:19:55\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It said, are you sure you want to delete?\",\"timestamp\":\"00:19:57\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes, click Delete, and click OK, and then go back up here and click Quit, FileMaker, then Quit, and then reopen this, and then you can try again now.\",\"timestamp\":\"00:20:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, that looks like the same.\",\"timestamp\":\"00:21:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I you can send me that again, but that looks like the same execution here.\",\"timestamp\":\"00:21:02\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"If you would just send that over to me so I could send it to FileMaker.\",\"timestamp\":\"00:21:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:21:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, but you don't ever want to open an app from the installer.\",\"timestamp\":\"00:21:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's going to create problems for you.\",\"timestamp\":\"00:21:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You might want to try restarting your computer and trying again, too, because I don't know what that would cause, but you're just running a FileMaker from installer because I've never tried that before.\",\"timestamp\":\"00:21:32\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:21:44\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"That might cause issues.\",\"timestamp\":\"00:21:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I would maybe clear your cache more time and then restart, see if that does anything.\",\"timestamp\":\"00:21:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Otherwise, you should go back to the previous version, which would be FileMaker 2024, I think.\",\"timestamp\":\"00:21:52\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So, you want me to try to...\",\"timestamp\":\"00:22:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, I mean, there's not much else I can do.\",\"timestamp\":\"00:22:09\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"And if you restart, we're going to get disconnected.\",\"timestamp\":\"00:22:11\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So, I mean, if you want me to help you install the old version, I can, if you have the link to the software.\",\"timestamp\":\"00:22:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll have to get it.\",\"timestamp\":\"00:22:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I mean, because I think the link that we have is to the newest, but I think Mandy...\",\"timestamp\":\"00:22:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"your software, it should have all of your...\",\"timestamp\":\"00:22:24\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Has all of it in there?\",\"timestamp\":\"00:22:26\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It should.\",\"timestamp\":\"00:22:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:22:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:22:32\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Well, I mean, it should be as easy as just downloading it and dropping it in the application folder like we just did.\",\"timestamp\":\"00:22:32\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:22:39\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Same way we just did.\",\"timestamp\":\"00:22:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:22:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm pretty sure I have it as well.\",\"timestamp\":\"00:22:43\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll send it to you if I do.\",\"timestamp\":\"00:22:45\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Perfect.\",\"timestamp\":\"00:22:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"link.\",\"timestamp\":\"00:22:48\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:22:50\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Thank you.\",\"timestamp\":\"00:22:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Sean.\",\"timestamp\":\"00:22:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Good luck.\",\"timestamp\":\"00:22:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"All right.\",\"timestamp\":\"00:22:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Thanks.\",\"timestamp\":\"00:22:53\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Bye.\",\"timestamp\":\"00:22:53\"}],\"transcript_language\":\"en\",\"url\":\"https:\/\/fathom.video\/calls\/757205593\"}"},"script":"Fathom | Incoming Log"}
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-------------------------
URL: https://dev1.gofmhost.com/fmi/data/v1/databases/theboss/sessions/fecafc443339d8adfd0cc21cb355a1816f97e4d1b0152b55204
token:fecafc443339d8adfd0cc21cb355a1816f97e4d1b0152b55204
Post Fields: {"fieldData":{"json_Received":"{\"action_items\":[{\"assignee\":{\"email\":null,\"name\":\"dawnswinford\",\"team\":null},\"completed\":false,\"description\":\"Email Sean the FileMaker crash report (Show Details)\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=464.9999\",\"recording_timestamp\":\"00:07:44\",\"user_generated\":false},{\"assignee\":{\"email\":\"etechnologies34@gmail.com\",\"name\":\"Sean Kruger\",\"team\":null},\"completed\":false,\"description\":\"Submit FileMaker crash report to Claris bug submittal\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=730.9999\",\"recording_timestamp\":\"00:12:10\",\"user_generated\":false},{\"assignee\":{\"email\":null,\"name\":\"dawnswinford\",\"team\":null},\"completed\":false,\"description\":\"Email Mandy re: prior FileMaker version installer link\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=764.9999\",\"recording_timestamp\":\"00:12:44\",\"user_generated\":false},{\"assignee\":{\"email\":\"etechnologies34@gmail.com\",\"name\":\"Sean Kruger\",\"team\":null},\"completed\":false,\"description\":\"Email Dawn prior FileMaker installer link if available\",\"recording_playback_url\":\"https:\/\/fathom.video\/calls\/757205593?timestamp=1352.9999\",\"recording_timestamp\":\"00:22:32\",\"user_generated\":false}],\"calendar_invitees\":[{\"email\":\"etechnologies34@gmail.com\",\"email_domain\":\"gmail.com\",\"is_external\":false,\"matched_speaker_display_name\":\"Sean Kruger\",\"name\":\"Sean Kruger\"}],\"calendar_invitees_domains_type\":\"one_or_more_external\",\"created_at\":\"2026-07-22T17:59:15Z\",\"crm_matches\":null,\"default_summary\":{\"markdown_formatted\":\"## Meeting Purpose\\n\\n[Troubleshoot FileMaker Pro crashing on a Mac.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n\\n## Key Takeaways\\n\\n  - [**Root Cause:** FileMaker Pro 26.1 crashes on Dawn's Mac after a recent OS update. The crash is triggered by clicking tabs like \\\"Customers\\\" or \\\"Vendors.\\\"](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n  - [**Diagnosis:** The issue is a FileMaker bug, not a problem with the custom database. Sean will report it to FileMaker.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=621.0)\\n  - [**Workaround:** Revert to FileMaker Pro 2024. Sean will provide a download link.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1309.0)\\n  - [**Installation Error:** The app was run directly from its `.dmg` installer, not from the `\/Applications` folder, which can cause system permission issues.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n\\n## Topics\\n\\n### Problem: FileMaker Pro 26.1 Crashes\\n\\n  - [FileMaker Pro 26.1 crashes on Dawn's Mac after a recent OS update.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n  - [The crash is triggered by clicking tabs like \\\"Customers\\\" or \\\"Vendors.\\\"](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=440.0)\\n  - [Sean diagnosed the issue as a bug in FileMaker Pro 26.1, a version released just last month.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=621.0)\\n  - [**Recommendation:** Avoid early adoption of new FileMaker versions (wait \\\\~3 months post-release) to prevent encountering such bugs.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=687.0)\\n\\n### Troubleshooting Steps & Findings\\n\\n  - [**Initial Fix Attempt:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n      - [**Action:** Moved the FileMaker Pro app from the `.dmg` installer to the `\/Applications` folder.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n      - [**Rationale:** Running an app directly from its installer can cause system permission conflicts.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=917.0)\\n      - [**Result:** The crash persisted, confirming the issue is a software bug, not an installation error.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1260.0)\\n  - [**Subsequent Fix Attempts:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1309.0)\\n      - [Cleared the FileMaker cache.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1176.0)\\n      - [Restarted the computer.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1292.0)\\n      - [**Result:** The crash persisted.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1260.0)\\n\\n## Next Steps\\n\\n  - [**Dawn:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=475.0)\\n      - [Email the crash report details to Sean for submission to FileMaker.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=475.0)\\n      - [Install FileMaker Pro 2024 using the link Sean provides.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1309.0)\\n  - [**Sean:**](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1333.0)\\n      - [Provide Dawn with the download link for FileMaker Pro 2024.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=1333.0)\\n      - [Submit the crash report to FileMaker's bug submittal process.](https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf?tab=summary&timestamp=741.0)\\n\",\"template_name\":\"Enhanced\"},\"highlights\":null,\"meeting_title\":\"Impromptu Zoom Meeting\",\"meeting_type\":null,\"meeting_url\":\"https:\/\/us02web.zoom.us\/j\/87192164622?pwd=8Ha6vxetbTHjRpAhtgatdcdxsmKWmL.1\",\"recorded_by\":{\"email\":\"etechnologies34@gmail.com\",\"email_domain\":\"gmail.com\",\"name\":\"Sean Kruger\",\"team\":null},\"recording_end_time\":\"2026-07-22T17:58:55Z\",\"recording_id\":166255808,\"recording_start_time\":\"2026-07-22T17:35:54Z\",\"scheduled_end_time\":\"2026-07-22T17:44:27Z\",\"scheduled_start_time\":\"2026-07-22T17:29:27Z\",\"share_url\":\"https:\/\/fathom.video\/share\/ka4x2kDEfsPWHxERyBxnLJmYb8cG42rf\",\"shared_with\":\"no_teams\",\"title\":\"Impromptu Zoom Meeting\",\"transcript\":[{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Can you hear me?\",\"timestamp\":\"00:00:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes, I can.\",\"timestamp\":\"00:00:01\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:00:03\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"If you want to just go ahead and share your screen whenever you're ready.\",\"timestamp\":\"00:00:07\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:00:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's going to be under the Share tab, but it says Share Settings.\",\"timestamp\":\"00:00:22\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's like I need to...\",\"timestamp\":\"00:00:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"There's just a Share button there.\",\"timestamp\":\"00:00:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, I know when I hit it.\",\"timestamp\":\"00:00:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh, there we go.\",\"timestamp\":\"00:00:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Now it's working, of course.\",\"timestamp\":\"00:00:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's not showing me a picture of which one.\",\"timestamp\":\"00:00:39\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I guess I'll do FileMaker because it's not giving me a picture of which one.\",\"timestamp\":\"00:00:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"No, because I won't be able to see any errors if you just share the FileMaker application.\",\"timestamp\":\"00:00:54\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:00:58\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Why...\",\"timestamp\":\"00:00:59\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me see.\",\"timestamp\":\"00:01:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It must be desktop three.\",\"timestamp\":\"00:01:03\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"There we go.\",\"timestamp\":\"00:01:04\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Because it wasn't giving me any pictures.\",\"timestamp\":\"00:01:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I will share that now.\",\"timestamp\":\"00:01:07\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Are you able to see or no?\",\"timestamp\":\"00:01:21\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Nothing yet.\",\"timestamp\":\"00:01:25\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"No.\",\"timestamp\":\"00:01:25\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"No.\",\"timestamp\":\"00:01:26\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Great.\",\"timestamp\":\"00:01:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I don't understand why it's not sharing.\",\"timestamp\":\"00:01:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:01:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So it's bringing in the sign in.\",\"timestamp\":\"00:01:52\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It says one account for everything, Apple.\",\"timestamp\":\"00:01:54\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Am I supposed to do something from this?\",\"timestamp\":\"00:01:55\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Because every time I hit the share button.\",\"timestamp\":\"00:01:58\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And it's just, that's what it's bringing me to.\",\"timestamp\":\"00:01:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I don't know what that, what that is.\",\"timestamp\":\"00:02:03\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"There should be no, nothing about accounts.\",\"timestamp\":\"00:02:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:02:08\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'm literally hitting share.\",\"timestamp\":\"00:02:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It brings me to, it says entire screen of either desktop one, desktop two, or desktop three.\",\"timestamp\":\"00:02:11\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And when I hit desktop three, because that's the screen and hit share, it says allow work, zoom workplace, workplace to share your screen.\",\"timestamp\":\"00:02:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And, and it has the option of cancel or open system settings.\",\"timestamp\":\"00:02:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So it's apparently I have to grant access.\",\"timestamp\":\"00:02:33\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Oh, right.\",\"timestamp\":\"00:02:36\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Your security.\",\"timestamp\":\"00:02:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes.\",\"timestamp\":\"00:02:38\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You will have to give it security access to screen recording.\",\"timestamp\":\"00:02:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Why isn't it already set up?\",\"timestamp\":\"00:02:44\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"That's why I don't understand that part.\",\"timestamp\":\"00:02:46\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"happened?\",\"timestamp\":\"00:02:48\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me look over.\",\"timestamp\":\"00:02:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's a Mac gatekeeping setting.\",\"timestamp\":\"00:02:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm assuming you're on a Mac.\",\"timestamp\":\"00:02:54\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Mm-hmm.\",\"timestamp\":\"00:02:56\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah.\",\"timestamp\":\"00:02:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's a Mac security gatekeeping thing to make sure that common security nowadays.\",\"timestamp\":\"00:03:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:03:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So now I'm in privacy and security.\",\"timestamp\":\"00:03:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So will I need to go to which tab do you even know under privacy and security?\",\"timestamp\":\"00:03:10\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'd have to look it up.\",\"timestamp\":\"00:03:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It should take you there.\",\"timestamp\":\"00:03:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Zoom typically will open it for you if you follow the prompts.\",\"timestamp\":\"00:03:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, I didn't.\",\"timestamp\":\"00:03:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I don't know what's going on.\",\"timestamp\":\"00:03:35\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'm having major issues.\",\"timestamp\":\"00:03:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"did a download, a new update on the computer, and I'm just having nothing but issues with everything, it seems like.\",\"timestamp\":\"00:03:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"See you again.\",\"timestamp\":\"00:03:44\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"All right.\",\"timestamp\":\"00:04:30\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I am not able to get in.\",\"timestamp\":\"00:04:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I have no idea why it's doing that.\",\"timestamp\":\"00:04:33\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Can I, I know that you're not going to be able to work and help me with this.\",\"timestamp\":\"00:04:35\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me try one more thing just because I am literally not able to get in unless we try.\",\"timestamp\":\"00:04:40\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, no, that's what we're on.\",\"timestamp\":\"00:04:56\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's telling me I need to give you access, but I can't get in there to even give you access.\",\"timestamp\":\"00:04:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You can't get into your settings?\",\"timestamp\":\"00:05:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's not letting me do anything.\",\"timestamp\":\"00:05:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So if I go to, like it automatically takes me out to this, it says one account for everything Apple and to sign in.\",\"timestamp\":\"00:05:12\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I'm giving them my email, signing in, it's not working.\",\"timestamp\":\"00:05:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"And then you're in the system settings?\",\"timestamp\":\"00:05:23\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yep.\",\"timestamp\":\"00:05:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And so when I went to like privacy and security, like this is where I clicked on that, I guess, is it under accessibility?\",\"timestamp\":\"00:05:28\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Maybe that's it?\",\"timestamp\":\"00:05:42\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Hold on.\",\"timestamp\":\"00:05:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll have to look it up.\",\"timestamp\":\"00:05:48\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'll have to look it up on Zooms.\",\"timestamp\":\"00:05:49\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let's see if that works.\",\"timestamp\":\"00:05:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I think it's screen recording under security settings.\",\"timestamp\":\"00:05:56\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on Security Settings and then Screen Recording.\",\"timestamp\":\"00:06:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh my gosh.\",\"timestamp\":\"00:06:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I've got to log back into the meeting.\",\"timestamp\":\"00:06:39\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's telling me I have to leave it and then log back in.\",\"timestamp\":\"00:06:41\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I'll log back in here in a second.\",\"timestamp\":\"00:06:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:06:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:07:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Let me try this again.\",\"timestamp\":\"00:07:06\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:07:10\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Is that working this time?\",\"timestamp\":\"00:07:11\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes.\",\"timestamp\":\"00:07:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:07:15\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Great.\",\"timestamp\":\"00:07:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:07:19\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So here is the FileMaker.\",\"timestamp\":\"00:07:20\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And when I go to, like, for example, the Customers tab, I go to, like, well, I just clicked on it because I was going to make a change in the address and it just automatically closes out.\",\"timestamp\":\"00:07:23\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And then the FileMaker Pro quit unexpectedly.\",\"timestamp\":\"00:07:46\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So that's every single time.\",\"timestamp\":\"00:07:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I can't get into the Vendors tab or the Client.\",\"timestamp\":\"00:07:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So click Show Details and then whatever that says in there, go ahead and email that to me.\",\"timestamp\":\"00:07:55\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Can that and email that to me, please?\",\"timestamp\":\"00:08:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Copy all this?\",\"timestamp\":\"00:08:03\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yes.\",\"timestamp\":\"00:08:05\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You can usually click command A on your keyboard and then command C.\",\"timestamp\":\"00:08:09\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay, good.\",\"timestamp\":\"00:08:29\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Did you already clear your cache?\",\"timestamp\":\"00:08:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I had.\",\"timestamp\":\"00:08:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, you know, I guess maybe not since the new update that I just did on Monday.\",\"timestamp\":\"00:08:53\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I can do that.\",\"timestamp\":\"00:09:01\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You updated to FileMaker 26.\",\"timestamp\":\"00:09:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Is that what you're saying?\",\"timestamp\":\"00:09:14\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"No, it was an update to our actual, my computer.\",\"timestamp\":\"00:09:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I did not do another update to FileMaker.\",\"timestamp\":\"00:09:22\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It was literally just an update with the Mac.\",\"timestamp\":\"00:09:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"But after I did that, and ever since I did the update with Mac, I have been having issues with FileMaker.\",\"timestamp\":\"00:09:31\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, it looks like you have a FileMaker bug in the new version.\",\"timestamp\":\"00:10:21\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay, so do I just need to quit?\",\"timestamp\":\"00:10:28\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I would just go back to an older version of FileMaker until they sort out the bug.\",\"timestamp\":\"00:10:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:10:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's, this error on the crash is not something that has anything to do with what we're doing, anything we're doing.\",\"timestamp\":\"00:10:51\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's, you're specific to your...\",\"timestamp\":\"00:10:57\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I mean, if you haven't cleared the cache, you probably should try that first, but I don't think that's going to help.\",\"timestamp\":\"00:11:08\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:11:14\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:11:17\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, I will try that.\",\"timestamp\":\"00:11:18\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Do you have the link to your software to download the previous version?\",\"timestamp\":\"00:11:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I have to look for it.\",\"timestamp\":\"00:11:25\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'm not sure.\",\"timestamp\":\"00:11:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I generally wouldn't.\",\"timestamp\":\"00:11:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I mean, I would just tell you guys just in general not to update FileMaker, be an early adopter, because they always have bugs.\",\"timestamp\":\"00:11:27\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:11:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I mean, so 26.1 is relatively recent.\",\"timestamp\":\"00:11:38\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"just came out last month.\",\"timestamp\":\"00:11:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"would wait at least three months, unless you want to deal with bugs.\",\"timestamp\":\"00:11:43\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You know, as a developer, I mean, I do, but I know how to deal with them.\",\"timestamp\":\"00:11:46\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So when you adopt that software early like that, you're almost inherently going to give yourself a few issues.\",\"timestamp\":\"00:11:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's just...\",\"timestamp\":\"00:11:59\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"always happens, and it could happen to one person and not another, just because your environment is slightly different than the next person's.\",\"timestamp\":\"00:12:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I mean, I would try updating your software or up clearing the cache.\",\"timestamp\":\"00:12:11\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You know how to do that?\",\"timestamp\":\"00:12:15\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, yeah, I can definitely do that.\",\"timestamp\":\"00:12:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I'll do that, and then I will.\",\"timestamp\":\"00:12:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"But this does look like a FileMaker bug that they need to address.\",\"timestamp\":\"00:12:21\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll submit it through their bug submittal process, but I don't know.\",\"timestamp\":\"00:12:25\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I wouldn't really update until they've released maybe the next version.\",\"timestamp\":\"00:12:38\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You could try it when they've updated to 26.02.\",\"timestamp\":\"00:12:42\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:12:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, this is definitely a bug.\",\"timestamp\":\"00:12:48\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm 90% sure that this is a FileMaker bug.\",\"timestamp\":\"00:12:50\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay, well, I appreciate it.\",\"timestamp\":\"00:12:53\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And I'll talk to Mandy about getting the older version too, but I'll clear my cache.\",\"timestamp\":\"00:12:55\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"And then, you know, first, before I do that, see if it works, so.\",\"timestamp\":\"00:13:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, it does say that that process is a usability thing that it's trying to reach out.\",\"timestamp\":\"00:13:05\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So you could try adding it to your settings and you go up to the settings.\",\"timestamp\":\"00:13:15\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"This might, this might override it, open up your settings again, like you did earlier with the, and go to the accessibility tab.\",\"timestamp\":\"00:13:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Where would I have it?\",\"timestamp\":\"00:13:32\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I had it up here, I think.\",\"timestamp\":\"00:13:33\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah, there it is.\",\"timestamp\":\"00:13:34\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I don't know where it is, but if you scroll down.\",\"timestamp\":\"00:13:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"What am I looking for?\",\"timestamp\":\"00:13:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Let me look.\",\"timestamp\":\"00:13:48\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm not 100% sure where that is.\",\"timestamp\":\"00:13:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Go to privacy and security, then accessibility, and then add FileMaker under there.\",\"timestamp\":\"00:14:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's crashing when it tries to edit something in there, so maybe adding it in here will fix it.\",\"timestamp\":\"00:14:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on the applications on the left, select FileMaker.\",\"timestamp\":\"00:14:50\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"No, it's not in there, which probably is your problem.\",\"timestamp\":\"00:15:10\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It's not in the right place.\",\"timestamp\":\"00:15:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Dang.\",\"timestamp\":\"00:15:15\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Where are you opening it from?\",\"timestamp\":\"00:15:17\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I have where it's like the desktop, this.\",\"timestamp\":\"00:15:21\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Do you see it?\",\"timestamp\":\"00:15:25\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh, yeah.\",\"timestamp\":\"00:15:26\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's your problem.\",\"timestamp\":\"00:15:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You can't open it from there.\",\"timestamp\":\"00:15:28\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You got to put it in the applications folder.\",\"timestamp\":\"00:15:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I've never known that.\",\"timestamp\":\"00:15:33\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Well, you've got to have it in your applications folder.\",\"timestamp\":\"00:15:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Open that, click cancel out of there, and open that DMG.\",\"timestamp\":\"00:15:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's an installer.\",\"timestamp\":\"00:15:49\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Which one?\",\"timestamp\":\"00:15:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"The FileMaker Pro 26 DMG installer.\",\"timestamp\":\"00:15:54\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:15:58\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"You've got to drag that into the Applications folder.\",\"timestamp\":\"00:16:00\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Oh, I've got to drag it in there.\",\"timestamp\":\"00:16:03\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's what that's telling you there.\",\"timestamp\":\"00:16:05\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Oh, just right in that spot.\",\"timestamp\":\"00:16:07\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Take that file and put it in the Applications folder.\",\"timestamp\":\"00:16:09\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Did it say it moved it?\",\"timestamp\":\"00:16:19\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It's, yeah, it's getting there.\",\"timestamp\":\"00:16:21\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It takes about five seconds.\",\"timestamp\":\"00:16:23\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:16:32\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Now open it from there.\",\"timestamp\":\"00:16:34\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on the Applications folder and just open it up in there.\",\"timestamp\":\"00:16:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Take a second the first time you open it.\",\"timestamp\":\"00:16:40\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:17:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I just want to go over and drag it back.\",\"timestamp\":\"00:17:12\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:17:24\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So now let me try again.\",\"timestamp\":\"00:17:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:17:31\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Just close out again.\",\"timestamp\":\"00:17:37\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So go back into the, open it back up and clear your cache before you do anything and try again.\",\"timestamp\":\"00:17:38\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:17:52\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So I need to go in here.\",\"timestamp\":\"00:17:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Nope.\",\"timestamp\":\"00:17:54\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Go back to open the application.\",\"timestamp\":\"00:17:56\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You opened it from when it closed.\",\"timestamp\":\"00:18:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"That's literally this is what popped up after it closed.\",\"timestamp\":\"00:18:10\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Let's just start from the ground up because I don't know where you're at.\",\"timestamp\":\"00:18:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I don't have control of your machine.\",\"timestamp\":\"00:18:28\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So let's just start from the beginning.\",\"timestamp\":\"00:18:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:18:41\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Just go up towards this FileMaker Pro and click quit.\",\"timestamp\":\"00:18:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Click on this here, open that.\",\"timestamp\":\"00:18:45\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Click on this one right here.\",\"timestamp\":\"00:18:57\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Don't do that.\",\"timestamp\":\"00:19:07\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:19:08\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Don't open anything yet.\",\"timestamp\":\"00:19:09\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"All right.\",\"timestamp\":\"00:19:10\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Just click on here where it says FileMaker Pro, in upper left-hand corner where it says FileMaker Pro, where my arrow is.\",\"timestamp\":\"00:19:11\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:19:20\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Can you click on that?\",\"timestamp\":\"00:19:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Hold on a second.\",\"timestamp\":\"00:19:24\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Sorry.\",\"timestamp\":\"00:19:25\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:19:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So where your arrow In the upper left-hand corner where my arrow is.\",\"timestamp\":\"00:19:30\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Yeah.\",\"timestamp\":\"00:19:34\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Click on settings.\",\"timestamp\":\"00:19:36\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:19:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"And then click this delete button here.\",\"timestamp\":\"00:19:43\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:19:49\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"What did it say?\",\"timestamp\":\"00:19:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Did you get a confirmation?\",\"timestamp\":\"00:19:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Mm-hmm.\",\"timestamp\":\"00:19:54\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"What did it say?\",\"timestamp\":\"00:19:55\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"It said, are you sure you want to delete?\",\"timestamp\":\"00:19:57\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yes, click Delete, and click OK, and then go back up here and click Quit, FileMaker, then Quit, and then reopen this, and then you can try again now.\",\"timestamp\":\"00:20:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, that looks like the same.\",\"timestamp\":\"00:21:00\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I you can send me that again, but that looks like the same execution here.\",\"timestamp\":\"00:21:02\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"If you would just send that over to me so I could send it to FileMaker.\",\"timestamp\":\"00:21:16\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:21:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Yeah, but you don't ever want to open an app from the installer.\",\"timestamp\":\"00:21:22\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"That's going to create problems for you.\",\"timestamp\":\"00:21:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"You might want to try restarting your computer and trying again, too, because I don't know what that would cause, but you're just running a FileMaker from installer because I've never tried that before.\",\"timestamp\":\"00:21:32\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:21:44\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"That might cause issues.\",\"timestamp\":\"00:21:44\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I would maybe clear your cache more time and then restart, see if that does anything.\",\"timestamp\":\"00:21:49\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Otherwise, you should go back to the previous version, which would be FileMaker 2024, I think.\",\"timestamp\":\"00:21:52\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"So, you want me to try to...\",\"timestamp\":\"00:22:05\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Well, I mean, there's not much else I can do.\",\"timestamp\":\"00:22:09\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"And if you restart, we're going to get disconnected.\",\"timestamp\":\"00:22:11\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"So, I mean, if you want me to help you install the old version, I can, if you have the link to the software.\",\"timestamp\":\"00:22:13\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll have to get it.\",\"timestamp\":\"00:22:18\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"I mean, because I think the link that we have is to the newest, but I think Mandy...\",\"timestamp\":\"00:22:19\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"your software, it should have all of your...\",\"timestamp\":\"00:22:24\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Has all of it in there?\",\"timestamp\":\"00:22:26\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"It should.\",\"timestamp\":\"00:22:27\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:22:29\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:22:32\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Well, I mean, it should be as easy as just downloading it and dropping it in the application folder like we just did.\",\"timestamp\":\"00:22:32\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Okay.\",\"timestamp\":\"00:22:39\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Same way we just did.\",\"timestamp\":\"00:22:41\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:22:42\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'm pretty sure I have it as well.\",\"timestamp\":\"00:22:43\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"I'll send it to you if I do.\",\"timestamp\":\"00:22:45\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Perfect.\",\"timestamp\":\"00:22:47\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"link.\",\"timestamp\":\"00:22:48\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Okay.\",\"timestamp\":\"00:22:50\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Thank you.\",\"timestamp\":\"00:22:50\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Sean.\",\"timestamp\":\"00:22:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Good luck.\",\"timestamp\":\"00:22:51\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"All right.\",\"timestamp\":\"00:22:52\"},{\"speaker\":{\"display_name\":\"Sean Kruger\",\"matched_calendar_invitee_email\":\"etechnologies34@gmail.com\"},\"text\":\"Thanks.\",\"timestamp\":\"00:22:53\"},{\"speaker\":{\"display_name\":\"dawnswinford\",\"matched_calendar_invitee_email\":null},\"text\":\"Bye.\",\"timestamp\":\"00:22:53\"}],\"transcript_language\":\"en\",\"url\":\"https:\/\/fathom.video\/calls\/757205593\"}"},"script":"Fathom | Incoming Log"}
Result: {"response":{},"messages":[{"code":"0","message":"OK"}]}
-------------------------